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THIS IS HOW IT ALL COMES TOGETHER


Signing up for a MarketingNetz web solution is simple. We take a personal approach so please get in touch and we will guide you ... check out some of the process details here.

EXPLORATION MEETING

We take a personal approach. So our first step is to meet. These meetings are mostly online ,however, if you are reasonably close then we can meet for coffee. In this meeting we discuss you requirements and start exploring your needs.

CONTRACTING

Once we have a good understanding for your vision and how our technology can meet your needs we will enter into a contract with the details. The first month's license fees are also payable at this stage. Monthly billing only starts with Go Live and this payment will be applied to your first month's bill.

DESIGN

The exciting aspects of design starts at this stage. We will work with you on figuring out how your brand will be represented on your web site. We will require a logo and color scheme from your side. We can show you some examples ,however, our design does not include logo design and style sheet design. If you need this can put you in touch with resources who can assist with this aspect.

CONTINUOUS DELIVERY

Once we have agreed on a vision for the site's content and look we will start building the site. We take an approach of continuously delivering the site - every few days you will get a new update and we will get your feedback.

GO LIVE!

Once we are all happy to go live we will launch the site into the wilds of the world wide web. Your site will be registered with search engines and your analytics platforms activated. This process also involve setting up your security certificates if your plan includes them. At this point billing starts.

HAND HOLDING

Once you are live we will help you learn how to update the content and how to make changes to your site. The hand-holding phase takes about three months and is more intense than the customer service phase which follows. From this point onward you will be responsible for updating your own content - we will guide and help you where necessary.

LONG TERM BASIC SUPPORT

All customers get access to basic support which includes access to customer service, documentation, white-papers, and support forums.

ADDITIONAL SERVICES

Additional services are available as and when you require.

satisfaction guarantee

GUARANTEE

We have a 100% satisfaction guarantee.

If we fail to deliver the site you want and you are not satisfied with us, the process or anything for that matter you can tell us that you want a refund and we will give you a full refund. This guarantee covers the design phase up to Go Live. The guarantee extends 30 days into the Go Live phase.